WASHINGTON – The U.S. Department of Housing and Urban Development (HUD) today announced it is charging Syracuse, New York, property owners Nolo Contendere, LLC and Nolo Contendere LLC Trust, and their agents with housing discrimination for allegedly refusing to allow a woman with mental disabilities to keep an assistance animal. Read HUD’s charge.

The Fair Housing Act prohibits housing providers from denying or limiting housing to persons with disabilities or from refusing to make reasonable accommodations in policies or practices. This includes denying a request for an assistance animal.

“Persons who require assistance animals in order to maintain their independence shouldn’t have their requests for such accommodations unlawfully denied,” said Anna María Farías, HUD’s Assistant Secretary for Fair Housing and Equal Opportunity. “Today’s action reaffirms HUD’s commitment to ensuring that housing providers meet their obligation to comply with the Fair Housing Act.”

The case came to HUD’s attention when a woman with mental disabilities filed a complaint alleging that Nolo Contendere, LLC, which owns the apartment building she lives in, refused to allow her to keep an emotional support dog. HUD’s charge of discrimination alleges that the woman requires the use of an assistance animal to help with her disability. After bringing the animal home, however, an agent for Nolo Contendere confronted her and allegedly gave her a choice of either getting rid of the animal or being evicted, even though she provided a letter from her primary care physician attesting to her need for the animal.

According to the charge, the woman contacted Central New York Fair Housing (CNYFH), a HUD Fair Housing Initiatives Program agency, for assistance. CNYFH contacted the agents and explained their obligations under the Fair Housing Act, but they refused to make an exception to their “no-pets” policy. One of the agents stated that the policy would also apply to seeing-eye dogs for blind tenants, and allegedly told the woman, “I know you’re trying to play the disability game. We’re not playing it.”

“This Charge represents HUD’s commitment to ensuring that housing providers offer equal opportunities to persons with disabilities looking to rent a home,” said J. Paul Compton Jr., HUD’s General Counsel.

The charge will be heard by a United States Administrative Law Judge unless any party elects for the case to be heard in federal court. If the administrative law judge finds after a hearing that discrimination has occurred, he may award damages to the complainant for her loss as a result of the discrimination. The judge may also order injunctive relief and other equitable relief, as well as payment of attorney fees. In addition, the judge may impose civil penalties in order to vindicate the public interest.

April 2018 marked the 50th anniversary of the passage of the Fair Housing Act. This year, HUD, local communities, housing advocates, and fair housing organizations across the country are conducting a variety of activities to enhance awareness of fair housing rights, highlight HUD’s fair housing enforcement efforts, and end housing discrimination in the nation. For a list of activities, visit www.hud.gov/fairhousingis50.

The Fair Housing Act prohibits discrimination in housing because of race, color, religion, national origin, sex, disability and familial status. People who believe they have experienced discrimination may file a complaint by contacting HUD’s Office of Fair Housing and Equal Opportunity at (800) 669-9777 (voice) or (800) 927-9275 (TTY). Housing discrimination complaints may also be filed by going to www.hud.gov/fairhousing.